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Our Lenexa location will be closed until further notice. Please use Live Chat for any inquiries.

Frequently Asked Questions

Main FAQ

How do I use your touch up pens?

How do I use the Peggy's Stitch Eraser?

How do I use Hook Wash?

How do I choose the correct needle?

How can I tell which browser I am using?

What are the most up-to-date versions of my browser?

How do I check my browser version?

I've got an old browser version, how do I update?

How do I make a return or exchange?

What is the best way to store thread?